Brevo – All‑in‑One AI‑Powered Marketing, Sales & Customer Data Platform
? Brevo (formerly Sendinblue) is a cloud‑based platform that combines email marketing, SMS/WhatsApp, web & mobile push, marketing automation, sales pipeline management, customer data unification, loyalty, and a Messaging API. Its AI engine, Aura, assists with content creation, segmentation, contact enrichment, and real‑time campaign optimisation.
Key Features
- Marketing Platform – Drag‑and‑drop email builder, AI‑generated copy (Aura), SMS & WhatsApp campaigns, web‑push, wallet, and advanced automation workflows.
- Sales Platform – Visual pipeline, AI‑enriched contacts, meeting & call recordings, drag‑and‑drop stages, and integrated inbox.
- Conversations Platform – Multi‑channel inbox (email, chat, SMS, WhatsApp), AI‑summarised live‑chat, chatbot builder, and universal inbox.
- Customer Data Platform (CDP) – Multi‑table data model, data sources unification, scoring library, analytics & BI, and real‑time sync.
- Messaging API – Send transactional email, SMS, WhatsApp via REST API, inbound parsing, and CMS integrations.
- Aura AI – Content generation, subject‑line optimisation, smart segmentation, contact enrichment, and AI‑driven recommendations.
- Integrations – 150+ native connectors (Shopify, Stripe, Intercom, Zendesk, HubSpot, etc.) and a public plugin marketplace.
- Awards & Reviews – Recognised for ROI, support, usability, fast implementation; 2 200+ G2 reviews, 2 900+ Capterra reviews, 2 800+ GetApp reviews.
Typical Use Cases
| Role | Problem Solved | Brevo Solution |
|---|---|---|
| Marketer | Need to run multichannel campaigns quickly | Email builder + Aura AI copy + SMS/WhatsApp + automation |
| Growth Manager | Identify high‑value prospects | AI‑enriched contacts + scoring library in CDP |
| Sales Rep | Manage pipeline & schedule meetings | Visual pipeline + meeting recordings + inbox |
| Developer | Send transactional messages at scale | Messaging API with SDKs for Node, PHP, Python |
| Product Owner | Build loyalty, rewards, and wallet | Loyalty platform & wallet integration |
Frequently Asked Questions
Q: Do I need a credit card to start? A: No. Brevo offers a free tier with unlimited contacts and up to 300 emails per day. Paid plans are month‑to‑month.
Q: How does Aura AI differ from other copy‑generators? A: Aura is trained on Brevo’s own campaign data, providing context‑aware subject lines, body copy, and segmentation suggestions that are directly actionable within the platform.
Q: Can I migrate from Mailchimp or HubSpot? A: Yes. Brevo provides built‑in import tools and step‑by‑step migration guides to move contacts, lists, and templates.
Q: Is my data GDPR‑compliant? A: Brevo is GDPR‑ready, offers data‑processing agreements, and provides tools for consent management and data‑subject requests.
Q: What support options are available? A: Free tier gets community support; paid tiers receive priority email, chat, and phone support. Enterprise customers enjoy a dedicated success manager. **
Pricing & Getting Started
Visit the Pricing page for a clear comparison of Free, Lite, Essential, Premium, and Enterprise plans. Sign‑up is instant – just click Sign up free and start building your first campaign.
Why Choose Brevo?
- All‑in‑One: No need for separate email, SMS, and CRM tools.
- AI‑first: Aura automates copy, segmentation, and contact enrichment.
- Scalable: From SMBs to enterprise, with a robust API for developers.
- Trusted: Over 500 000 customers worldwide, multiple industry awards, and strong review scores.
“Brevo gives us the functionality and flexibility we need to manage our marketing engagement as well as our sales pipeline while saving us $30,000 annually compared to HubSpot.” – Kevin Yen, Head of Growth at AI Camp
Ready to power your growth? [Create a free account] and let Aura handle the heavy lifting.
