Fireflies.ai – AI‑Powered Meeting Assistant
Fireflies.ai is a generative‑AI meeting companion that automatically records, transcribes, and summarizes conversations from Zoom, Google Meet, Microsoft Teams, Webex and many other platforms. It provides searchable, AI‑enhanced notes, speaker identification, language detection for 100+ languages, and actionable insights such as action items, sentiment analysis, and speaker talk‑time.
Key Features
- High‑accuracy transcription – 95% accuracy with speaker recognition.
- AI‑generated summaries – instant overviews, bullet points, custom notes, and action items.
- Searchable archive – find any sentence or keyword across all meetings, with timestamps.
- AskFred – ask the AI bot follow‑up questions about any meeting.
- Integrations – native connections to CRM (Salesforce, HubSpot), project tools (Asana, Trello), dialers (Aircall, RingCentral), Slack, cloud storage, and a Chrome extension for Google Meet.
- Enterprise‑grade security – SOC 2 Type II, GDPR, HIPAA, zero data retention, private storage, and full data ownership.
- AI Apps Marketplace – 200+ AI apps for tasks like follow‑up email generation, candidate scoring, and more.
Use Cases
- Sales teams – capture calls, auto‑log notes to CRM, and generate follow‑up emails.
- Recruiting – record interviews, extract candidate insights, and sync with ATS.
- Product & research – transcribe user interviews, tag insights, and share across teams.
- Customer support – archive support calls, enable knowledge‑base search.
- Remote teams – keep a searchable record of all virtual meetings.
Frequently Asked Questions
- How accurate are the transcripts? Fireflies achieves ~95% accuracy and continuously improves with AI models.
- Is my data safe? Yes – SOC 2, GDPR, HIPAA compliance, zero data retention for training, and private cloud storage.
- Can I use it on mobile? A native iOS/Android app lets you record in‑person conversations and sync them.
- What platforms are supported? Zoom, Google Meet, Microsoft Teams, Webex, Cisco, and any audio/video file.
- Is there a free tier? A free plan offers limited minutes per month; paid plans unlock unlimited usage and advanced analytics.
Fireflies.ai turns every conversation into searchable knowledge, freeing teams from manual note‑taking and enabling data‑driven decisions.
