Kraftful – AI Copilot for Product Feedback
Kraftful is a generative‑AI‑driven product‑management platform that ingests reviews, surveys, support tickets, call transcripts, and more – then turns the raw data into clear, actionable insights in minutes. It’s built for product managers, UX researchers, and growth teams who need to understand what users want without spending hours reading unstructured feedback.
Key Features
- Deep AI analysis with hallucination detection – proprietary LLM‑native engine that extracts themes, sentiment, and trends while eliminating AI hallucinations (patent pending).
- 30+ native integrations – connect iOS/Android app stores, Intercom, Zendesk, Slack, HubSpot, G2, Trustpilot, Google Meet, and dozens more with a single click.
- Multi‑language support – feedback is auto‑translated and summarized in the team’s language, enabling global product teams to work on a single view of the data.
- Real‑time dashboards – visualise top feature requests, complaints, competitor mentions, and custom metrics in an interactive UI.
- AI‑generated surveys & interviews – create surveys in seconds from past data or let the AI conduct personalized user interviews at scale.
- Export to road‑mapping tools – push user stories with acceptance criteria directly to Jira, Linear, or other PM tools.
- Slack & email notifications – weekly summaries posted to Slack channels or sent via email keep the whole team aligned.
- Privacy‑first – SOC 2 and GDPR compliant; user data is never used to train the underlying models.
Typical Use Cases
| Role | Problem | How Kraftful Helps |
|---|---|---|
| Product Manager | Too many surveys & support tickets to read. | Auto‑summarise feedback, surface top pain points, and generate ready‑to‑use user stories. |
| UX Researcher | Need to triangulate data across multiple channels. | Pull data from app stores, chat, and ticketing systems into one searchable view. |
| Growth / Marketing | Identify feature‑driven growth opportunities. | Spot emerging trends and competitor mentions to inform messaging and positioning. |
| Engineering Lead | Prioritise bug fixes vs new features. | Quantify impact of issues (e.g., “Battery drain – $1.1 M churn threat”) to drive roadmap decisions. |
Frequently Asked Questions
Q: How fast can I get insights? A: Most data sources are processed in under a minute; the UI updates in real‑time as new feedback arrives.
Q: Is my data safe? A: Yes. Kraftful is SOC 2 and GDPR compliant, and we never train on customer data.
Q: Do I need a data‑science team? A: No. The platform is designed for non‑technical product teams; everything is click‑and‑go.
Q: What pricing plans are available? A: A free tier with unlimited feedback ingestion, plus Pro and Team plans that add advanced analytics, custom branding, and higher volume limits.
Q: Can I try it without a credit card? A: Absolutely – sign up for a free plan and start analysing instantly.
Get Started
- Connect a source – choose from 30+ integrations or upload CSV files.
- Let the AI analyse – watch the dashboard populate with themes, sentiment, and trends.
- Export & act – generate user stories, share Slack summaries, or embed surveys.
Ready to turn noisy feedback into product‑loving features? [Start your free plan now](https://klever.kraftful.com/signup?ref=analyzing).
