Moveworks – Agentic AI Assistant for the Enterprise
Moveworks is a single AI‑driven platform that empowers every employee with a conversational assistant capable of searching, automating, and orchestrating work across hundreds of enterprise systems. The solution combines a Reasoning Engine, a low‑code AI Agent Builder, and a Marketplace of pre‑built agents to deliver end‑to‑end workflow automation.
Key Features
- Enterprise Search (RAG‑powered) – Instantly retrieve information from any system, document type, or domain using a reasoning engine that goes beyond keyword matching.
- AI Assistant (Copilot) – Conversational interface that can complete tasks in seconds, leveraging multiple LLMs and over 100 native integrations (ServiceNow, Teams, Slack, Workday, Okta, etc.).
- Productivity Boost – Automates repetitive actions, reducing busy‑work by up to 90 % and delivering measurable ROI (e.g., 50 % reduction in live‑agent chats for CVS Health).
- Agent Studio (AI Agent Builder) – Low‑code workspace to create, configure, and deploy custom AI agents in minutes; agents can be shared via the AI Agent Marketplace.
- Integrations & Plugins – Hundreds of out‑of‑the‑box connectors and a plugin SDK for custom extensions.
- Security & Compliance – ISO‑27001, ISO‑27701, SOC‑2, FedRAMP‑Ready, GDPR, CCPA, and other certifications ensure data privacy and enterprise‑grade trust.
Typical Use Cases
| Domain | Example Tasks |
|---|---|
| IT | Reset passwords, provision software, resolve tickets without human hand‑off. |
| HR | Onboard new hires, check PTO balances, answer policy questions. |
| Finance | Locate PO/invoice, submit approvals, receive status notifications. |
| Engineering | Pull specs, spin up cloud resources, assist with code snippets. |
| Sales & Marketing | Pull prospect data, generate follow‑up emails, create campaign insights. |
Frequently Asked Questions
Q: What is “agentic AI”? A: Agentic AI refers to autonomous AI agents that can reason, plan, and act across multiple systems without constant user prompts, delivering end‑to‑end task completion.
Q: How does Moveworks integrate with existing tools? A: Through native connectors (ServiceNow, Microsoft Teams, Slack, Workday, etc.) and a plugin framework that lets developers expose any REST API as an actionable skill.
Q: Is any coding required to build agents? A: No. The Agent Studio provides a visual, low‑code editor. For advanced scenarios, developers can use the SDK to write custom plugins.
Q: What security measures protect my data? A: Moveworks is ISO‑27001, ISO‑27701, SOC‑2, FedRAMP‑Ready, GDPR, and CCPA compliant, with end‑to‑end encryption and strict access controls.
Q: How quickly can I see ROI? A: Customers report productivity gains within weeks and cost reductions of up to 30 % after the first quarter of deployment.
Who Should Use Moveworks?
- Enterprise IT & Service Management teams looking to automate L1 support.
- HR departments seeking self‑service onboarding and employee queries.
- Finance & Operations aiming to streamline invoice and PO processes.
- Developers & Product Teams who want to rapidly prototype AI agents.
- C‑level leaders focused on digital transformation and measurable ROI.
Ready to experience an AI assistant that works for your entire workforce? Visit the site, request a demo, or explore the AI Agent Marketplace.
