Watermelon AI Agents Platform
Watermelon is an all‑in‑one AI‑driven customer‑service solution built on GPT‑5. It lets businesses create, train, and deploy AI agents without any coding. The platform integrates a 24/7 chat widget, an omnichannel inbox, analytics, and a rich set of integrations (WhatsApp, Facebook, Instagram, Zapier, API, webhooks).
Key Features
- No‑code AI Agent Builder – drag‑and‑drop interface to connect data sources (documents, websites, databases) and define conversation flows.
- Multi‑channel Live Chat – embed a customizable widget on any website and extend it to WhatsApp, Instagram, Facebook Messenger.
- Inbox & Human Handoff – unified inbox where AI handles routine queries and escalates complex issues to human agents.
- Analytics & Performance Dashboard – track conversation volume, channel effectiveness, response times, and AI confidence scores.
- Integrations – native Zapier, API, webhooks, and pre‑built connectors for CRMs, e‑commerce platforms, and marketing tools.
- Multilingual Support – AI agents can answer in any language, ideal for global brands.
Typical Use Cases
- E‑commerce support – automatically answer order status, shipping queries, and product recommendations, reducing support tickets by up to 96%.
- SaaS onboarding – guide new users through feature walkthroughs and troubleshoot common issues.
- HR & internal help desks – answer policy questions, schedule meetings, and route requests to the right department.
- Tourism & public services – provide 24/7 visitor information, multilingual FAQs, and ticket booking assistance.
FAQ
- Do I need technical expertise? No. The visual builder requires no programming; only data source configuration is needed.
- Can I customize the chat widget? Yes – unlimited branding options (colors, logo, text, positioning).
- What languages are supported? All major languages; the model detects language automatically.
- How is data privacy handled? Watermelon is GDPR‑compliant, offers data residency options, and encrypts all communications.
- Is there a free trial? A demo request and a limited free tier are available to test the platform.
Why Choose Watermelon?
- Powered by the latest GPT‑5 model for higher accuracy.
- Proven results: over 17,000 businesses trust the platform, with case studies showing up to 95% automation.
- Scalable from startups to enterprises, with pricing that grows with usage.
Ready to cut support costs and free your team for high‑value work? Book a demo or start building your AI agent today.